All Topics / Help Needed! / Is it necessary to be ruthless?

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  • Profile photo of basilbasil
    Participant
    @basil
    Join Date: 2006
    Post Count: 26

    Evening all!
    Just thought I would put this one out there.

    I was recently having a discussion with someone who was emphatic about the need to be ruthless in business.

    Now I have only just started out on my quest for financial independence, and WHEN I get there I plan on sharing the success with loved ones, friends, and strangers in need. My own worldview is firmly seated amidst the notion that we are all in this world together, be us animal, vegetable or mineral, and that everything on this planet should be treated with respect, tolerance, etc (although you could probably be forgiven if Geo. W and Johnny were overlooked on this front – just kidding!).

    So it is true, never having made any investment deals other than with my principal place of residence, I am probably a little naive – but I do not feel that I should adopt the attitude that it is a dog-eat-dog-world.

    I feel that in life, everyone can walk away a winner… I know that there are people on this site that feel the same way because I have read quite a few links that suggest it is more the norm than otherwise.

    Am I deluding myself (I really don’t think I am, but I would like to forward this thread to the person with whom the discussion took place), or can we profit and still be nice to one another??????

    Look forward to anyones input.
    Basil
    [biggrin]

    Profile photo of JarrahJarrah
    Member
    @jarrah
    Join Date: 2005
    Post Count: 99

    Does it come into line with emotional detachment to investing?

    “ask and you shall recieve”

    Sincerely, Jarrah

    ++CASH FLOW PROPERTY HUNTER
    (your not hunting if your not hungry)

    [email protected]
    Climbing & Consulting
    Arboricultural Services
    0431433288

    “be ye angels?”,
    “nay we are but MEN!”

    Profile photo of JarrahJarrah
    Member
    @jarrah
    Join Date: 2005
    Post Count: 99

    Is squatting considered ruthless?

    “ask and you shall recieve”

    Sincerely, Jarrah

    ++CASH FLOW PROPERTY HUNTER
    (your not hunting if your not hungry)

    [email protected]
    Climbing & Consulting
    Arboricultural Services
    0431433288

    “be ye angels?”,
    “nay we are but MEN!”

    Profile photo of mapleleafmapleleaf
    Member
    @mapleleaf
    Join Date: 2005
    Post Count: 51

    basil,

    I think you are absolutely right. As investors, my husband and I try to create a positve outcome for all parties involved…the real estate agent, the client, us etc. We feel it is extremely important to be ethical in order to move forward in Property Investing. We work in a professional manner and in return are treated with respect from the people we deal with.

    Your reputaion can be reuined with only one dodgy deal. And as we all know, word of mouth is one of the best forms of advetising! So if people are talking about you, it is imprtant that it is on a positive note.

    So stay positve and be fair to all the people you deal with and you will surely be rewarded with happy outcomes for everyone. [smiling]

    Good luck,

    Mapleleaf

    Achieve the Dream!

    Profile photo of Mortgage HunterMortgage Hunter
    Participant
    @mortgage-hunter
    Join Date: 2003
    Post Count: 3,781

    I almost agree with Maple above. Well I do agree but with one caveat.

    There are sometimes people out there who because of their very nature or even just cultural differences need to get everything that can out of a deal and deny you everything they can. When you strike someone like this you have three choices:

    Not do business with them.

    Give in.

    Treat them the same in return.

    As distasteful as the third option is sometimes it is all they will respect. I am the friendliest guy in the world and lie awake at night worrying that everyone is happy. I usually walk when I get a client like this or am negotiating with someone like this. Takes too much from me. But as my wife says – I am soft [blush2]

    Cheers,

    Simon Macks
    Residential and Commercial Finance Broker
    ***NODOC @ 7.15% to 70% LVR***
    [email protected]
    0425 228 985

    Comments may not be relevant to individual circumstances. If you intend making any investment, financial or taxation decision you should consult a professional adviser.

    Profile photo of giddogiddo
    Member
    @giddo
    Join Date: 2005
    Post Count: 152

    Interesting one Basil,

    Sounds cliched but I think there will always be people who feel ok doing a dodgy deal and there will be others who are far too generous in their dealings.
    I suppose most of us fit in between these two extremes.

    I like to leave “something” in a deal for the other party, how much is ultimately determined by THEM.
    After all is said and done, it is UP TO THEM whether they accept my offer. As long there is nothing unethical about my offer, I am pretty well happy to let THEM decide whether it is what they want.
    If it is too low they can reject it.
    Market value , supply and demand etc etc.

    I try to be “fair” in my dealings.
    Is this what you mean when you say you want everyone to be a winner? [biggrin]

    Giddo
    http://www.standrewsplace.com.au

    KNOWLEDGE IS POWER

    Profile photo of basilbasil
    Participant
    @basil
    Join Date: 2006
    Post Count: 26

    The example given to me the other day was as follows:

    A tennant is in place, they have just lost their job but are sure they will be starting work again in a couple of weeks. They will be able to sort out any outstanding debt when they get their next pay – or over a couple of pays.

    I did not want to evict them. The person I was talking to said they would have no trouble as it is an ‘us or them’ situation – the mortgage still needs to be paid.

    Do unto others and all that…..
    Basil

    Profile photo of Mortgage HunterMortgage Hunter
    Participant
    @mortgage-hunter
    Join Date: 2003
    Post Count: 3,781
    Originally posted by basil:

    The example given to me the other day was as follows:

    A tennant is in place, they have just lost their job but are sure they will be starting work again in a couple of weeks. They will be able to sort out any outstanding debt when they get their next pay – or over a couple of pays.

    I did not want to evict them. The person I was talking to said they would have no trouble as it is an ‘us or them’ situation – the mortgage still needs to be paid.

    Do unto others and all that…..
    Basil

    Lets be ruthless….. How long to get in a new tenant? How long to evict this tenant? What will be left owing?
    Is this tenant good in all other respects?

    Win win can be win win, however if this person takes advantage then show them the road.

    Cheers,

    Simon Macks
    Residential and Commercial Finance Broker
    ***NODOC @ 7.15% to 70% LVR***
    [email protected]
    0425 228 985

    Comments may not be relevant to individual circumstances. If you intend making any investment, financial or taxation decision you should consult a professional adviser.

    Profile photo of DazzlingDazzling
    Member
    @dazzling
    Join Date: 2005
    Post Count: 1,150

    If I could just chip in with “depends on what your individual definition of words are…..and also what your individual frame of reference is to any particular deal.”

    Looking at the front of any legal contract – whether it be a sale contract, a lease contract or any other type of contract…..the definition of many of the terms is clearly spelt out so that there is no ambiguity. There is good reasons as to why these are in there, to quell the emotive spats, and why many people simply skim over them and just make it up as they go along.

    Using emotive words like ‘ruthless’, ‘nasty’, ‘unfair’, ‘greedy’ and ‘mean’ shows a distinct lack of mature legal terminology, and instead falls back on the fluffy emotional side of business. Then of course there is the motherlode of all fluffy business words – nice…..”Oh – he’s a nice man. What a nice couple. Nice garden. She’s the nicest Banker I’ve ever dealt with. Weren’t the opposing party’s solicitors really nice to us….”

    The business we all seem to be interested in, is purchasing chunks of dirt with varying forms of boxes placed on top…..for the sole purpose of extracting a decent rental return and perhaps an element of capital growth……that’s it. Unfortunately, business is conducted by humans, for the benefit of humans and therefore all of the emotive baggage comes along for a ride, and in some cases, over-rides the simple cold hard numbers in the deals and ‘other’ things start getting in the way of the deal……emotive terms like integrity, reputation, honour, manners, principles, ethics…..etc etc.

    Hell, we nearly lost a lucrative leasing deal because the guy wanted to play hardball with me, but then decided he didn’t really want to play hardball after all. It took a gentle little tummy rub from the wife on his soft underbelly for him to come back to the negotiating table. Quite pathetic from my viewpoint, but he was prepared to sacrifice everything in the deal which was massively beneficial to us both, because he got his nose put out of joint during one of the tumbles.

    Everyone can “girlify” the business we are in and wrap it up in layers of heart rendering emotive language as much as their particular background and frame of reference allows. Of course your PPoR is excluded from my comments above. This is totally different and quite rightly part and parcel of the emotional side of things, where it is your home and not an integral part of business.

    In terms of ruthlessness, I’ve seen two completely different reactions for the identical deal. The lady was a millionaire and transacted a “reasonable” deal that both parties were willing to enter into. When reviewed by a novice, the novice thought the lady had been ruthless with the other party…..using their novice frame of reference. The elder uncle with 30 years experience and 20 odd MM of deals under his belt thought she had been taken for a ride and overpaid by between 60 and 70K. With his frame of reference for the identical set of numbers his opinion was the complete opposite of the novice.

    In summary, “ruthless” is an emotive term and it is used subjectively depending on who’s goggles you view the world through……same subject…..different goggles —> different viewpoint. Which one is right ?? Probably neither, or probably both….depends which side of the fence you are currently on…..and believe me, there is a fence.

    Profile photo of PursefattenerPursefattener
    Member
    @pursefattener
    Join Date: 2004
    Post Count: 217

    Great reply Dazzling as always . I read this thread yesterday and I logged on to see what your reply would be [biggrin]

    Profile photo of adambcadambc
    Participant
    @adambc
    Join Date: 2003
    Post Count: 145

    Basil,

    Good question, and I think the answer lies in a similar question back to you – would you want someone to act ruthlessly when doing business with you? Generally not I’d imagine.

    I feel that respect and empathy are important traits in business and in all areas of life. So I totally agree with Maple on that one.

    I also agree with Simon in that you have 3 options, and I’m also with him in that I generally wouldn’t want to entertain the 3rd option. Having said that, as a professional army officer I think I have the “ability” to give as good as I get, but I don’t think it often helps matters.

    As an example, I recently called a builder in a small town where I was considering purchasing a property. The builder’s attitude from the start was incredibly rude and arrogant, and so I simply told him that I wasn’t interested in dealing with someone with that kind of attitude, and hung up.

    At the end of the day, it didn’t matter if he was the best builder in Australia. If he spoke to me like that at the start, how could I expect him to treat me with courtesy and respect when he was working for me? I think sometimes you just need to go with your gut feeling, and if your gut is telling you bad things then you need to listen!

    My business policy is to always act professionally, and to only deal with others who do the same. Sometimes it is difficult to do this when there is a seemingly attractive “reward” for abandoning that policy, but your reputation is more important (in my belief). In fact it is your most valuable asset, and you should guard and protect it no matter what.

    I hope that helps somewhat!

    Cheers,

    Adam

    Oasis Finance
    for your Vendor Finance solutions
    Achieve the Dream!
    [email protected]

    Profile photo of landbournelandbourne
    Member
    @landbourne
    Join Date: 2006
    Post Count: 3

    Basil

    an interesting topic that has illicited different approaches – and that is the answer – the approach you take is dependent on the circumstances and the people you are dealing with.

    You can only make a judgement at that momeent in time, and it depends on a number of reasons and your own emotions – how you are reading the circumstances, your experiences and your own expectations, in other owrds, it is a judgement call and we all deal with it differently.

    As to whether we can all be winners – I don’t think so! Its an ideal to strive for but it isn’t always a realality.

    So, there’s my two bobs worth –

    Regards

    Landborne!

    Profile photo of basilbasil
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    @basil
    Join Date: 2006
    Post Count: 26

    Great feedback everyone!

    I have to say Dazzle, you made some really good points in relation to the use of emotive words. I have to agree with you in that one person’s ‘ruthless’ is anothers kindness, and as such can certainly not be considered as any sort of measuring stick.

    If I remove the word ruthless and replace it with, say, ambivalence (though this could still be considered emotive)…I still can not break free from my own socialisation which forces me to think about the the other’s circumstances.

    However…that being said, all who have contributed have given me food for thought. I can take from this the following:

    a) the tennant willingly agrees to the terms of the condition, and as such is obliged to comply to those terms
    b) if the tennant has been a good tennant, and the setback is clearly temporary – then it is probably better for all that the tennant stay rather than evicting and potentially having an empty property
    c) if the tennant is clearly being difficult, then I would have no problem taking action to evict them
    d) any problem is situation specific – meaning that it is hard to speculate without all information
    e) and finally, I have to be true to myself. I have to be happy with the choices I make.

    Finally, I can also take with me – yet again – that people on this site have so much to offer.

    Great stuff
    Basil[biggrin]

    Profile photo of GriffonGriffon
    Member
    @griffon
    Join Date: 2006
    Post Count: 1

    Basil,
    I’m also new here (1st post). Good question and I agree with Simon’s and Adam’s answers.
    As an aside, I have found in business time and again that it is not worth dealing with rude, arrogant people. They all too often have a scewed view of reality.
    I thought the moderators comments were on the harsh side at first but thought “no, he’s right. A deal is a deal, after all.”

    The next thing to decide is how can you best safeguard your interests, given the breakdown, without EXPLOITING the other party. Many people will disagree what ruthless is but most will, I think, will agree what constitutes exploitation.

    And I think that is really your question, Basil. Do I have to exploit people?
    I’d say no. My experience is that it is detrimental to everyone sooner or later.

    Thanks for bringing it up and allowing me to get it a bit straighter in my own head.

    Regards,
    Griffon

    Profile photo of crushercrusher
    Participant
    @crusher
    Join Date: 2002
    Post Count: 186

    “Always let your conscious be your guide” – Jiminy Cricket
    (Philospher and trustworthy insect)[exhappy]

    Todd Burns
    http://www.freepropertyhelp.com.au

    Profile photo of basilbasil
    Participant
    @basil
    Join Date: 2006
    Post Count: 26

    Ahhhhh. The wise and praise worthy, Jiminy Cricket.
    Basil [laughing]

    Profile photo of ShwingShwing
    Participant
    @shwing
    Join Date: 2005
    Post Count: 219

    I evicted a lovely old lady last year from my unit. She really was nice, but it just didn’t make good business sense to have her there, in the end I had to take her to court to get her evicted. Harsh but true.

    The real story.
    I owned a unit, where I went through a couple of tenants in a short period of time, one even left and continued to pay the rent until the lease expired. Alarm bells were ringing, get onto the agent and find out exactly why the tenants were leaving. It turns out that they had left because of the neighbors next door were too loud and causing trouble in the neighborhood. My property manager was even scared to go there without he 6+ foot son. The neighbor was an elderly lady who just happened to have family that stayed there permanently who were the trouble.

    As luck would have it the property came on the market, I was onto it like a fly to you know what. The tenant stopped paying rent the day it went on the market, and had several times been way behind. I had great bargaining power because 1. I knew the true value of the property (not that advertised), 2. I knew that the sellers were older couple living in a retirement home. 3. The tenants were a nightmare and the seller wanted out. I put in what may be called a low ball offer, but I backed it up with facts and previous sales figures offering a quick settlement, I got a bargain buy in the end.

    I now own two units in a peaceful block of 4 getting 15% more rent that I was before, saving money on lease fees, and have had 20% Capital Gain in that time.

    Why wasn’t this rutheless.
    1. Sellers got rid of there problem property,
    2. I got a property at a good price.
    3. I got stable tenants
    4. Existing tenants (not mine) and neighbors are happier.
    5. Property Manager is not scared to go to the units.
    6. Property Manager is getting better commissions.
    7. An older man looking for fully furnished a ground unit has somewhere to stay.

    I just hope the old lady moved to a 1 bedroom unit where she can live in peace herself.

    Mal

    Getting out of your comfort zone, can help you become comfortable

    Profile photo of basilbasil
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    @basil
    Join Date: 2006
    Post Count: 26

    Wow Shwing..
    A tricky situation and a good example to highlight that things aren’t always clear-cut.
    Thanks
    Basil [biggrin]

    Profile photo of grossrealisationgrossrealisation
    Member
    @grossrealisation
    Join Date: 2005
    Post Count: 1,031

    hi all
    a very funny thing about business is that I don’t have these problems but maybe thats because I’m ruthless.
    I look at a deal and if it doesn’t work for me I throw it in the bin.
    if it does then I go after it at the value that I put on it and don’t worry about the seller/vendor that much.
    If I get it for the value I put on it or less then I have done a good deal and if the deal is going west then I change the deal to another type jv what ever and get the deal that way.
    I would say that I am ruthless if the deal does stack up and I need to get the deal.
    I do respect my fows and do not under estimate them but this is a numbers game and I am in it to win.
    my deals come from lots different areas and usually have a problem and so to get thru the little problems.
    yes you do need to be both tough skined and a relatively tough dealer
    in some case very rough when dealing with a project that is going to loss someone alot of money and make you hopefully alot.
    there are lots of different types of investors and yes I do respect and understand most of the views in this post but at the end of the day when you work with this type of business every day I would class and I think my accountant would agree if you asked him that yes you do need to be a bit of a barst— some times and you need to take a bat to a lender some times, well I’m the bat carrier and I tell them in no uncertain terms what I want and how it is going to happen.
    and do score home runs.
    Its not win at all costs but it is win

    here to help
    If you want to get involved in some of the projects I’m involved in email to [email protected]

    Profile photo of fernfurnfernfurn
    Member
    @fernfurn
    Join Date: 2005
    Post Count: 139

    The very first house I bought by myself (after leaving husband) was a house that had been passed in at auction and on the market for 12months. It was an IP for the owners whose business had run into difficulty. I had very little money and put in a very low ball offer, expecting to negotiate and pay another $10G more. Guess what? they accepted. I went straight into a decline and worried myself sick that (a) I was taking advantage of them and (b) they would pull out when they came to their senses. Someone else enlightened me to the flipside – I had given them the money to save their business. I felt a lot better and realised – someone’s meat is someone else’s poison (or something similar) But to your question – always be businesslike and fair. Its your money – protect your investment first i.e. go round there with a Notice to Vacate and explain you have to do that legally, but if they can start making some payment against the rent (surely they can borrow from parents etc) and pay full rent within x amount of time, you will withdraw notice. Youre being fair and they know where they stand. Aquaintance has rented out a house to single mother and 2 kids who are not paying the rent, but guess what, their recycling bin is overflowing with pizza boxes and giant coke bottles. What happened to putting away your rent first and living on what left? We all did it.

    Fern

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