All Topics / Help Needed! / Rates notices – are your payments showing on your bill?….

Viewing 3 posts - 1 through 3 (of 3 total)
  • Profile photo of BennyBenny
    Moderator
    @benny
    Join Date: 2002
    Post Count: 1,416

    Recently, two separate Councils (in Queensland) and their Rates notices haven’t provided information on my payments made to them, and I wondered why :-

    1.  They actually don’t provide information re any payments I have made in the past, and

    2.  How does one reconcile any concerns re recent payments you have made vs their displayed “Balance owing”?  Why should we have to call them to work this out?  Why isn’t this data always on the Rates Notices?

    3.  Why I hadn’t noticed this omission before?

    e.g. With most other regular bills I pay, my recent payments are detailed – e.g. phone bill, power, etc.   But, is this only a Qld thing with Rates?

    What happens in other States?  Does your Rates notice HAVE this data?  If this is nationwide, I wonder WHY this is?     Shouldn’t ALL payments made be visible on the Rates Notice?

    I am currently convinced that I have made more payments than are reflected in the Balance of my last Rates notice, so I rang them.   Their answer was “Oh, we never do post details of your payments”.   My answer was “Why not?”   For my part, I have sent a complaint form to my local Council re this omission, and have requested a copy of ALL transactions re my Rates for the last 12 months. I’ve yet to hear back….

    But what is the go in your State?  I’d really like to know.

    Benny

    Profile photo of Colin RiceColin Rice
    Participant
    @fms
    Join Date: 2011
    Post Count: 338

    It’s itemized in WA and they give you an option of paying 100% upfront for a small premium they let you pay it off in installments.

    My property manager does this all for me, so no need to stress about it personally.

    Colin Rice | CDR Finance
    http://cdrfinance.com.au/
    Email Me | Phone Me

    Perth Based Mortgage Broker - Investment Property Finance Specialist | E: [email protected]

    Profile photo of BennyBenny
    Moderator
    @benny
    Join Date: 2002
    Post Count: 1,416

    Hi Colin,

    So WA does show this detail, eh – thanks for that.

    I wonder who can answer for other states – maybe it is only the banana-benders who get it wrong?  :(

Viewing 3 posts - 1 through 3 (of 3 total)

You must be logged in to reply to this topic. If you don't have an account, you can register here.