All Topics / Forum Frolic / Price of STUPIDITY (TRUE)

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  • Profile photo of redwingredwing
    Participant
    @redwing
    Join Date: 2003
    Post Count: 2,733

    You just have to laugh !!!

    The Price of Stupidity

    What a world? (country NSW)… On Thursday, 24 January 2002, Derek Guille
    broadcasted this story on his afternoon program on ABC radio:

    In March, 1999, a man living in Kandos (near Mudgee in NSW) received a bill
    for his as yet unused gas line stating that he owed $0.00. He ignored it and
    threw it away. In April he received another bill and threw that one away
    too.
    The following month the gas company sent him a very nasty note stating they
    were going to cancel his gas line if he didn’t send them $0.00 by return
    mail. He called them, talked to them, and they said it was a computer error
    and they would take care of it.

    The following month he decided that it was about time that he tried out the
    troublesome gas line figuring that if there was usage on the account it
    would put an end to this ridiculous predicament. However, when he went to
    use the gas, it had been cut off. He called the gas company who apologised
    for the computer error once again and said that they would take care of it.
    The next day he got a bill for $0.00 stating that payment was now overdue.

    Assuming that having spoken to them the previous day the latest bill was yet
    another mistake, so he ignored it, trusting that the company would be as
    good as their word and sort the problem out. The next month he got a bill
    for $0.00. This bill also stated that he had 10 days to pay his account or
    the company would have to take steps to recover the debt.
    Finally, giving in, he thought he would beat the company at their own game
    and mailed them a cheque for $0.00. The computer duly processed his account
    and returned a statement to the effect that he now owed the gas company
    nothing at all.

    A week later, the manager of the Mudgee branch of the Westpac Banking
    Corporation called our hapless friend and asked him what he was doing
    writing cheque for $0.00. After a lengthy explanation the bank manager
    replied that the $0.00 cheque had caused their cheque processing software to
    fail. The bank could therefore not process ANY cheques they had received
    from ANY of their customers that day because the cheque for $0.00 had caused
    the computer to crash.

    The following month the man received a letter from the gas company claiming
    that his cheque has bounced and that he now owed them $0.00 and unless he
    sent a cheque by return mail they would take immediate steps to recover the
    debt. At this point, the man decided to file a debt harassment claim against
    the gas company.
    It took him nearly 2 hours to convince the clerks at the local courthouse
    that he was not joking. They subsequently assisted him in the drafting of
    statements which were considered substantive evidence of the aggravation and
    difficulties he had been forced to endure during this debacle. The matter
    was heard in the Magistrate’s Court in Mudgee and the outcome was this:

    The gas company was ordered to:

    [1] Immediately rectify their computerised accounts system or show cause,
    within 10 days, why the matter should not be referred to a higher court for
    consideration under company Law.
    [2] Pay the bank dishonour fees incurred by the man.
    [3] Pay the bank dishonour fees incurred by all the Westpac clients whose
    cheques had been bounced on the day our friend’s had been.
    [4] Pay the claimant’s court costs; and [5] Pay the claimant a total of
    $1500 per month for the 5 month period March to July inclusive as
    compensation for the aggravation they had caused their client to suffer.

    And all this over $0.00.

    This story can also be viewed on the ABC website.

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    Profile photo of DazzlingDazzling
    Member
    @dazzling
    Join Date: 2005
    Post Count: 1,150

    Great story Redwing.

    I’ve had a similar experience. Took 3 or 4 very frustrating calls spanning about 7 weeks.

    Finally worked out talking to the Manager’s of the organisation was a complete waste of time. As soon as they put the phone down after talking to you, your request was obviously put aside and they dealt with soemthing else.

    Eventually got through to the lass in accounts who actually entered the data into the stupid computer system that kept churning out the notices. Problem solved in 10 minutes.

    Cheers,

    Dazzling

    “No point having a cake if you can’t eat it.”

    Profile photo of Fast LaneFast Lane
    Member
    @fast-lane
    Join Date: 2004
    Post Count: 527

    After the second or third letter demanding $0.00 my first call would have been to Naomi Robson and the team down at Today Tonight.

    Grab my 15 minutes of fame while also having a good laugh!!![biggrin]

    Profile photo of AdministratorAdministrator
    Keymaster
    @piadmin
    Join Date: 2013
    Post Count: 3,225

    LOL Now that’s one lucky bugger. Or something like that. LOL

    ‘Stay Happy and you’ll be Perfectly Fine’ – Jack

    Profile photo of SonjaSonja
    Member
    @sonja
    Join Date: 2004
    Post Count: 338

    This is a great story! After I finished laughing I realised that the scary part is that it isn’t too hard to picture any of it being true. Can you imagine the poor guy’s state of mind when he wrote the cheque for $0.00?

    Kind Regards,
    Sonja

    Profile photo of JKMJKM
    Member
    @jkm
    Join Date: 2005
    Post Count: 82

    Great story Redwing. Just the laugh I needed to start the morning. But I am with you Sonja, it isn’t hard to imagine at all. What if it was from a council or something & was the reason to hold up a settlement?!?! He won in the end though.

    Kim

    Courage is not acting without fear but acting despite your fear.

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