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  • Profile photo of lidfestlidfest
    Member
    @lidfest
    Join Date: 2003
    Post Count: 13

    when i try to put in my details to the online enquiry form there is no place to put it in. can this company be contacted by phone.

    Profile photo of bakersdozenbakersdozen
    Participant
    @bakersdozen
    Join Date: 2003
    Post Count: 4

    Interesting that Edenlea has not responded to your email?!

    Also interesting that you are required to send your personal information while not making any general information on Edenlea available prior (including contact numbers).

    with respect – “not a good look!”

    Profile photo of MyydralMyydral
    Member
    @myydral
    Join Date: 2003
    Post Count: 259

    rdbaker28077 – I am not defending Edenlea, I don’t know the details, but lidfest said that he wasn’t able to put his details in the online enquiry. How is it that they didn’t respond to his email when he didn’t put it in the form?

    “Looking forward to the day when I can tell the boss where to go”

    Profile photo of brentbrent
    Participant
    @brent
    Join Date: 2001
    Post Count: 165
    Originally posted by lidfest:

    when i try to put in my details to the online enquiry form there is no place to put it in. can this company be contacted by phone.

    Hi Lidfest,

    I’ve e-mailed you with some details to help out, but it looks like this might possibly be a technical glitch with the site.. If so, I want to get on top of ASAP – for you and anyone else who might come across it in future.

    1. The first solution I’ll make is to just hit refresh. Often, when some element of a page isn’t loading, just hitting refresh can solve the problem.

    2. Otherwise… If you were to click “Help” and then “About” in your browser, you should be able to find out what version your browser is. e.g. Internet Explorer Version 5.1 etc.
    The problem might be a browser compatibility issue which we need to fix, or an issue with your javascript or cookie settings (which might be blocking certain information from being displayed on your computer).
    The version of your browser should help me to point you in the right direction for solving either of these problems permanantly, and help me to find out what’s causing this.

    Finally, rdbaker28077, where did “..has not responded to your e-mail” come from? Was something in this thread edited out before I read it?

    As for not putting the phone numbers on the web-site as the initial contact point, the process we set in place gives Edenlea Mortgages everything they need to know to begin with so that they can start answering your specific questions on the first phone call, and get right down to the business of finding the best loan for you.

    There’s only so much a mortgage broker can say before you give them this information.

    Re: General Information on Edenlea, there is information at https://www.propertyinvesting.com/finance/nine-reasons.html
    This goes into the who, what, where and how Edenlea helps its clients and deals with your application. Is there anything more specific which you’re after?

    Brent

    Profile photo of js2js2
    Member
    @js2
    Join Date: 2003
    Post Count: 758

    My application went thru with a ‘ Married yes’ HuH I’m not married. And have children. HuH , I don’t have children!

    I ticked the radio box’s of:
    Married ‘No’ Children ‘No’.

    O’well, doesn’t worry, don’t know if it changes the chances of an application. But just thought I would let you know what it does!

Viewing 5 posts - 1 through 5 (of 5 total)

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