Forum Replies Created
Thanks Matt007. Have found your comments in (several) forums very helpful. I'm new to this forum thing – is it possible to PM you?
Cheers
wangster wrote:I signed up and then the problems started. They quickly took my money and gave me nothing. It took weeks to get the home study pack and then to get some answers on attending a course date – well. There was a course in a few weeks time and I wanted to attend. The staff could not tell me where or what time, only that it was on the Gold Coast. I said I needed to book flights and accommodation, but still no answers. I finally got an attendance welcome email, 3 days before the event – Guess my answer.There was another course 2 months later and once again, the response was slow, but I at least had 3 weeks notice.
Hi all,
I can relate to Wangster's experience regarding Mark's course. They are an ever-so-helpful…. until they receive your payment that is, after that you can forget it. It took a couple of weeks to receive any learning materials (half of it anyway), then another couple of weeks to receive the other half and without a covering letter or receipt. I finally received a receipt almost 2 months later but I had to jump up and down for it. After endless phone calls to their office, my calls not being returned, now they have twice postponed the Options event on the Gold Coast which has also left me out of pocket because of accommodation cancellation fees. Needless to say I'm hardly impressed especially when they did not even respond to my request for a refund – hey can you blame me? Apparently, seems the only way to get a refund is to attend the first day of the event and hand back your materials – if that's what I have to do then that's what I have to do.
Just wondering if anyone else has actually done this to get their refund, how difficult was the process and how much of the first day did you attend?
Appreciate your experiences/comments.
